1. General provisions
1.1 These Terms and Conditions of Sale and Purchase of Goods (hereinafter referred to as the "Terms and Conditions"), when accepted by the Buyer (by reading the Terms and Conditions and by ticking the box next to the statement "I have read the Kalvaite.lt Rules and I accept them"), is a mutually binding legal document that defines the rights and obligations of the Buyer and the online store (hereinafter referred to as the Seller), the conditions for the purchase of the goods and the payment for them, the liability of the parties, the procedure for the delivery of the goods and the procedure for the return of goods, and any other provisions related to the purchase and sale of goods Kalvaite.lt online shop.
1.2 The Seller reserves the right to change, amend and supplement these Terms and Conditions. Any amendments made by the Seller shall be subject to the applicable legal requirements and shall be in accordance with the principles of common sense.
1.3 By accepting the Terms and Conditions, the Buyer confirms that he/she is of legal capacity and has the right to purchase the goods Kalvaite.lt online shop.

2. Drawing up sale and purchase agreements
2.1 The contract of sale and purchase between the Buyer and the Seller shall be deemed to have been concluded from the moment the Buyer clicks on the "Order" button in the online shop after having created a shopping cart.
2.2 Every contract concluded between the Buyer and the Seller shall be kept in Kalvaite.lt in the online shop's database.

3. Buyer's rights
3.1 The Buyer has the right to purchase the Goods Kalvaite.lt online shop in accordance with these Terms and Conditions and the online shop.
3.2 The Buyer shall have the right to return goods purchased Kalvaite.lt in the online shop, by notifying the Seller in writing (by email: info@kalvaite.ltindicating the product you wish to return and its order number) within 14 (fourteen) calendar days at the latest. Return conditions and other information are set out in Section 9 "Returns and Exchanges" of the Terms and Conditions.

4. Obligations of the Buyer
4.1 The Buyer shall pay for and accept the Goods in accordance with these Conditions.
4.2 The Buyer undertakes not to pass on his/her login data to third parties. If the Buyer loses his/her login data, he/she must immediately inform the Seller by the means of contact indicated in the "Contact" section.
4.3 If the data provided by the Buyer on the registration form changes, the Buyer must update it immediately.
4.4. the Buyer shall use the Online Shop Kalvaite.lt, undertakes to comply with these Terms and Conditions, the other terms and conditions set out in the online shop, as well as not to violate the legislation of the Republic of Lithuania.

5. Seller's rights
5.1 If the Buyer attempts to interfere with the operation or stable functioning of the online shop, the Seller may, without prior notice, restrict, suspend (terminate) the Buyer's access to the online shop.
5.2 The Seller shall have the right to cancel the Buyer's order without prior notice to the Buyer if the Buyer, having elected to pay in accordance with clause 7.2.2 of the Terms and Conditions, fails to pay for the Goods within 3 (three) working days.
5.3 Where the Buyer chooses to pay for the Goods in accordance with Clause 7.2.1 of the Terms and Conditions, the Seller shall, in the event of any uncertainty regarding the information contained in the Order, contact the Buyer by telephone on the telephone number specified in the Order. In such case, the delivery period shall commence from the date of contact with the Buyer. The Seller shall be entitled to cancel the Buyer's order without prior notice if the Seller fails to contact the Buyer within 3 (three) working days

6. Obligations of the Seller
6.1 The Seller undertakes to provide the Buyer with access to the online shop under the terms and conditions set out in these Terms and Conditions and in the online shop Kalvaite.lt services.
6.2 The Seller undertakes to respect the Buyer's right to privacy with respect to the personal information belonging to him/her, as indicated in the registration form of the online store, except for the cases stipulated by the laws of the Republic of Lithuania and the "Rules on the Protection of Personal Data".
6.3 The Seller undertakes to deliver the Goods ordered by the Buyer to the address specified by the Buyer in accordance with the conditions set out in Clause 8 of the Rules.
6.4 If the Seller is unable to deliver the goods ordered to the Buyer due to important circumstances, the Seller undertakes to offer an analogous product or a product that is as similar as possible in terms of its characteristics. If the Buyer refuses to accept an analogous or most similar product, the Seller undertakes to refund the Buyer the money paid within 7 (seven) working days, if prepayment has been made.

7. Prices, payment procedures and terms
7.1 The prices of the goods in the online shop and in the order form shall be quoted in euros.
7.2 There are two ways to pay for the goods:
7.2.1. payment by bank transfer - this is a prepayment when the Buyer transfers money to the bank account of the Seller Donata Kalvaitė.
7.2.2. payment for goods by electronic banking through the online shop Kalvaite.lt installed at Paysera.lt system.
7.3 Upon successful payment for the Goods, the order shall be formed and prepared for dispatch within 2-3 (two to three) working days.

8. Delivery of goods
8.1 Delivery of the Goods to the address specified by the Buyer:
8.1.1 When ordering the Goods, the Buyer undertakes to specify the exact delivery address.
8.1.2 The Buyer undertakes to accept the Goods himself. In the event that the Buyer is unable to take delivery of the Goods himself and the Goods have been delivered to the address indicated and on the basis of other data provided by the Buyer, the Buyer shall not be entitled to make any claim against the Seller in respect of the delivery of the Goods to the wrong entity.
8.1.3 The Goods shall be delivered by the Seller or its authorised representative.
8.1.4 The Seller shall deliver the Goods within 2-4 working days where the Goods are in the Seller's warehouse and 14 days where the Goods are in the suppliers' warehouses or in production. If the Goods are not in stock by the Seller and are also not in stock by the Suppliers or refused to be manufactured by the Suppliers, then the Seller shall refund the Buyer for the unavailable Goods.
8.1.5 The time limits set out in Clause 8.1.4 of the Rules are provisional and shall not apply in cases where the Seller's suppliers' warehouses do not have the goods required at the time. Nor shall the Seller be liable for the obligation of couriers to deliver the goods within 2-4 working days.
8.1.6 The Buyer agrees that in exceptional circumstances the delivery of the Goods may be delayed due to unforeseen circumstances beyond the Seller's control. In such event, the Seller undertakes to contact the Buyer immediately to agree the terms of delivery.
8.1.7 In all cases, the Customer shall be informed of the revised delivery date upon placing an order.
8.1.8 The Seller shall be exempt from liability for breach of delivery deadlines if the goods are not delivered to the Buyer or are not delivered on time due to the Buyer's fault or due to circumstances beyond the Buyer's control.
8.1.9 At the time of delivery of the Goods, the Buyer shall inspect the condition of the consignment with the Seller or its authorised representative. Once the Buyer has signed the invoice (bill of lading) or any other document of delivery and acceptance of the consignment, the consignment shall be deemed to have been delivered in good condition. If the Buyer notices that the packaging of the delivered consignment is damaged (broken, torn or otherwise externally damaged), the Buyer must note this on the invoice (waybill) or other document of delivery and, in the presence of the Seller or his representative, draw up a free-form consignment damage report. If the Buyer fails to do so, the Seller shall be exempt from liability to the Buyer in respect of any damage to the goods, provided that such damage is caused by damage to the packaging not marked by the Buyer in accordance with the procedure set out above.
8.1.10.In cases where, upon acceptance of the goods, the Buyer notices that the consignment does not contain the correct set of goods or the goods are not of the correct size, colour or other dimensions, the Buyer shall immediately inform the Seller thereof.
8.1.11 In the case of a non-standard shipment, the Buyer shall be additionally informed of the exact delivery price.

9. Returns and exchanges

9.1 If you purchased the product online, you have the right to withdraw from the distance contract and return the product within 14 days. Please note that the buyer's request for a replacement or return is only accepted if the goods have not been used and the buyer has proof that he/she bought the goods from the seller in question.

9.1.1 Goods that you cannot return:
the goods are made to the consumer's specifications or are clearly tailored to the consumer's personal needs;

9.2 Conditions for returning faulty goods:

All our products are guaranteed for quality. This guarantee is also known as a legal or factory guarantee. All products we sell are covered by a 24-month warranty.

What should I do if I suspect the product is faulty?

If you suspect that you have received a faulty product, you have several options:
If the faulty quality of the product can be rectified, you can ask the seller to rectify the fault.

A discount may be applied to the product you bought, corresponding to the value lost due to the defect.

You may exchange the product for an identical product of good quality, unless the defects are minor or caused by your fault.

You can return the product and, if the Seller finds that the returned product has minor defects, you can get your money back. The refund period is 14 calendar days from the date of the Seller's confirmation of the defect.

10. Responsibility
10.1 The Buyer is fully responsible for the accuracy of the data provided in the Registration Form. If the Buyer provides inaccurate data in the registration form, the Seller shall not be liable for any consequences arising therefrom.
10.2 The Buyer shall be liable for any acts performed using the Kalvaite.lt online shop.
10.3 The Buyer shall be responsible for the transfer of his/her login data to third parties. If Kalvaite.lt the services are used by a third party who logs into the online shop using the Customer's login details, the Seller shall treat that person as the Customer.
10.4 The Seller shall be exempt from any liability where the loss is caused by the Buyer's failure to read these Terms and Conditions, notwithstanding the Seller's advice and obligations, when given the opportunity to do so.
10.5 If the Seller's online shop contains links to the websites of other companies, institutions, organisations or persons, the Seller is not responsible for the information or activities contained therein and does not supervise, control or represent such companies and persons.
10.6 In the event of damage, the party at fault shall indemnify the injured party against direct damages.

11. Final provisions
11.1 These Terms and Conditions are made in accordance with the laws of the Republic of Lithuania.
11.2 The law of the Republic of Lithuania shall apply to relations arising under these Terms and Conditions.
11.3 All disagreements arising out of the application of these Rules shall be settled by negotiation. In the event of failure to reach an agreement, disputes shall be settled in accordance with the procedure established by the laws of the Republic of Lithuania.
11.4 The Buyer shall have the right to avail itself of out-of-court complaint and redress procedures for disputes between the Seller and the Buyer (Art.6.2287, Art.16 CC). The Buyer, who considers that his rights have been infringed, must contact the Seller in writing within a maximum of three months from the date of the infringement and state his claims. The Seller must examine the request free of charge within 14 days at the latest and provide a detailed reasoned written reply based on documents. If the problem cannot be resolved, the Buyer shall have the right to appeal to the entity that settles consumer disputes out of court (the State Consumer Rights Protection Service, address Vilniaus g. 25, LT-01402 Vilnius, www.vvtat.lt) or to the courts. Link to the Online Dispute Resolution Platform ec.europa.eu/odr/